Chapter 6 – Managerial Decision Making

Chapter 13 – Managing Communication

TEXTBOOK: UNDERSTANDING MANAGEMENT. RICHARD L. DAFT, DOROTHY MARCIC Case Studies Topics The case studies are located at the end of each chapter in your textbook. These are the cases you are assigned: Case Study Information (SEE BELOW INSTRUCTION FOR CASE STUDY) • Case Study 1 (found in Lesson 3) • Title: The Office • Location in Textbook: Chapter 6 • Case Study 2 (found in Lesson 5) • Title: E-mail Adventure • Location in Textbook: Chapter 13 Criteria Both case studies MUST be submitted to pass the course! • To summarize the case you should read it, analyze it, and then condense it. Include those points that are pertinent to understanding the case; omit those that are not. • This is similar to an Executive Summary that you may have experienced in the business/professional world or other classes. When you have finished, the reader of your summary should have a complete understanding of the case, but with much less detail than provided by the textbook author. • Answer the case study questions completely, using the doctrine provided in the text, your analysis of the case, and your experience/judgment. If a question has more than one part, ensure you answer all of it. The following criteria will be used in assigning a grade to each case study: • Submit the case study on time: 5 points • The case study is limited to one page: 5 points • The case study contains a summary of the case: 5 points • All case questions are fully answered: 20 points • The case study is of college-level rigor (grammar, spelling, punctuation, completeness, etc.): 15 points TOTAL: 50 Format Use the following format for case studies: Student’s name: John H. Doe Title: Society of Equals Summary: Provide a concise, but complete, summary of the case. Question 1: Response: Question 2: Response: Question 3: Response:

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