The social infrastructure that institute both the private and public administration are increasingly intertwined with a digital code, a big data, and processes. In today’s digital age, there are traces of scholars from the Classical Organization Theory setting who concepts and techniques have shaped the contemporary systems of our Federal Administration.
The world wide web technology has allowed the government to share with the public different information, which allows the citizens to bring issue of concerns locally, regionally, and nationwide. For example, a public employee may want to engage with citizens about a current school district rezoning through the internet to gauge interest. Use of a computer and current population data can quickly send and receive the most updated information. “This is about public employees using the Web to directly engage with citizens or businesses about particularly problems or issues that they may have, in a public conversion. Government involvement in such forums may add huge value, delivering expert advice to groups who need it” (https://www.w3.org/TR/egov-improving/).
Another example would be a non-profit organization who is working closely with a city to improve services through modernization and technology. For example, “Code for America, builds open-source software for local governments and organizes people to address complex city challenges; its fellowship program sends technology teams to local governments for a year to partner with officials” (Kamensky, 2015). This is one way of helping the city and its people to tackle the biggest problem a city may have for instance gang violence, police brutality, or growing homeless population.
Finally, most major cities have made data available about their city transit systems for travel time, current road construction, and road conditions. For example, “The City and County of Denver has taken this one step further with its Denver Go app that integrates information across modes of transportation and allows a user to compare not only how long a journey takes with each method, but also the cost, environmental impact, and health benefits of each. The app uses real-time traffic data to create accurate estimates of arrival times” (Wiseman & Goldsmith, 2017).
Real-time data can assist people in so many ways. The local, regional, and federal government use of modern technology allows the citizen to get accurate information immediately. The processes helps one to determine and decipher what is best for him or herself. This type of decision making can assist bureaucrat in making formal and informal decisions by simply sharing data to inform its people. As a result, the city can save tax dollars and focus on other issues that may surround an administration.
Motivated by Mercy,
Kamensky, J.M., (2015). Improving Public Services: The Secrets of Award-Winning Cities. Retrieved from: http://www.governing.com/blogs/bfc/col-improving-public-services-secrets-award-winning-cities.html
Wiseman, J. & Goldsmith, S. (2017). 10 Ways Data Can Make Government Better. Retrieved from:http://www.govtech.com/data/10-Ways-Data-Can-Make-Government-Better.html