Respond totwo colleagues by explaining whether you agree or disagree with your colleague’s analysis of the similarities and differences of leadership and management and their application to a potential supervisory position in a human services organization. Provide support for your position.

Colleague 1: MaShunda

Leadership and Management: What is the Difference

Leadership “entails inspiring others to actions around a shared vision” (Lauffer, 2011).

Management “functions are to control, coordinate, and oversee an organization’s programs and other operations” (Lauffer, 2011).

Similarities and Difference of Leadership and Management Roles

In most agencies, the terms leadership and management can be interchangeable depending on one’s viewpoint but there are differences and similarities. The two terms are similar depending upon how the organization is structured and how upper management interacts with staff. A supervisor/manager can be considered a leader if they have built a trusting rapport with staff, have regard for staff concerns, advocate for change, and allow staff to be apart of the decision-making process when possible.

The difference in my opinion between the two terms is when supervisors/managers delegate responsibilities without cause, the attitude that one exhibit and persons operating in a controlling manner define management. One that takes on a leadership role are not dictators, they lead by example, purpose and have regard for the task that staff has ahead of them. When individuals are simply ensuring the work is completed with little regard to how staff will handle the tasks being issued, they are simply fulfilling the requirements of their job titles and not demonstrating leadership qualities that will assist staff with fulfilling their long-term goals or using staff to the best of their abilities.


My hopes are to lead when I am placed in a supervisory role. Dealing with individuals who only manage staff can make one feel inadequate, displaced and unencouraged to complete the employment task. I would like to build staff up and allow them to fulfill their long terms goals, even if it means that they will move on from the organization that I am with.


Lauffer, A. (2011). Understanding Your Social Agency (3rd ed.). Washington, DC: Sage Publication, Inc.

Colleague 2: Jessica

Many people have their own opinion of what it means to be in a leadership role and a management role.According to Lauffer(2011), when one is in a leadership role, the individual has the passion to help out another individual. They possess certain character traits that makes other people want to follow them and inspire to be like them, whereas a person who is in a management position only cares about meeting expectations and goals. They are not too worried about how it is done, they just give out orders and expect it to be done. This role focuses more on the organizational arrangements in the workplace.

As far as similarities, both roles are trying to meet expectations.Some similarities that Lauffer(2011) pointed out were the following: self-confidence- assurance of one’s ideas, competence, skills, courage to take action;flexibility- responsive to changes in circumstances, clients, and environments; willing to take risk; and charisma -ability to arouse a sense of excitement and adventure that overcomes resistance. The difference between the roles are the approach.

The relations of these roles to the human service organization is how your employees may react towards you. When you have a boss that assist, encourage, and support their employees iit can affect how the business is ran. When you have a boss who doesn’t care about their employees and just command orders, it will reflect in the business and can cause lack of communication to which the employees may not feel comfortable with coming to their boss. These roles would help me when I am in a supervisor role to keep a balance. Although we do  need to meet expectations,I will run it in an effective way to where I am also lending out assistance. I would create an environment that my employees can ask for assistance when needed, while also understanding that business must get taken care of as well.


Leave Comment

Your email address will not be published. Required fields are marked *